Frequently Asked Questions

  •  Why should I buy a My Parcel Box?
  • Hmm let’s see.. you don’t like lines, you hate missed delivery cards, you can’t stand having to drive out to depots to collect stuff you paid to have delivered, you like to get what you paid for (deliver it to me, not the other way around!)

    •  Which retailers support My Parcel Box?

            All retailers can send their goods to your My Parcel Box. Your friends and family can also send you parcels to your My Parcel Box. In order to be delivered to your My Parcel Box, a parcel just needs to be addressed with your full residential address, your My Parcel Box number and My Parcel Box PIN. You need to request that no signature be required on delivery.

    •  What carriers support My Parcel Box?

    The question should really be who doesn’t! All couriers can deliver to our boxes. Below is a list of all the carriers in Australia who have agreed to deliver your goodies securely at home in your My Parcel Box.

    • Australia Post
    • Toll
    • Couriers Please
    • CTI express
    • Action Couriers
    • Bring Couriers
    • Direct Couriers
    • Fastway Qld

    If you are a Carrier who isn’t on this list, please contact us from the Retailers and Couriers page to join our happy band!


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